Dallas Office Memo



To:       Maxie Smith
From:     Marty Pennock
Subject:  SLM 605 With SLM 804 Documents and Old Drivers
Date:     October 31, 1991

cc:       Sam Tramiel - SUVL
          Leonard Tramiel - SUVL
          Robert Shen - SUVL
          Sam Chin - SUVL
          Stephen Chan - SUVL
          Ira Goldstein - ATX
          Tom Ulaszek - ATX



I recently received an Atari SLM605 printer which included
documentation for an SLM804 printer. Putting the printer together
was pure guesswork. Moreover, the drivers supplied with the
printer were old SLM804 drivers which did not work on an Atari
TT030 using Word Perfect. Toomey Freeman had a copy of the
updated drivers he had received from Sunnyvale and I installed
them. This allowed me to print files from Word Perfect and also
to access the emulator. If our SLM605 printers are shipping this
way it could cause serious problems in the field. One, with the
lack of proper documentation, and two, with the installation of
the old drivers on a TT030. We had tried for two days following
every instruction according to the documentation on the
installation of the drivers and emulator for the printer to get
it to work with Word Perfect. Nothing short of using the new
drivers seemed to fix the problem. Worse yet is that the
existence of new drivers didn't seem to be documented anywhere.
Hopefully bringing this to your attention will help in solving
this problem.




Sincerely





Marty Pennock